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Warranty and Return Policy

Warm & Tote's
30-DAY RETURN POLICY AND PAYMENT METHODS

IMPORTANT:
You must e-mail Warm & Tote and secure a Return Auth. # PRIOR TO shipping any returns.
Placing an order whether by phone or online acknowledges your full acceptance and understanding of these policies.


Our 30-Day Return Policy

If Product Defective:
Warm & Tote accepts a return on any defective Warm & Tote® item. The item is inspected by Warm & Tote upon return.   If determined a "manufacturing" defect, we will replace the item if desired or credit your original credit card for the full purchase price, including freight.  When you return any item, we require you to bear shipping cost back to us.   WE DO NOT PROVIDE RETURN SHIP (or Call-Tag) ship labels. We will, however, cover the re-shipping cost of a replacement item back to you. 

If Product NOT Defective:
Due to US Dept. of Health restrictions, for obvious sanitary reasons, the Warm & Tote® baby wipes warmer, baby bottle warmers and Lunch & Go™, once opened and used, may not be returned for refund
.  If "never used" and in NEW condition,  total purchase price credit will be given(less a $5.00 re-stocking charge).

ACCEPTED PAYMENT METHODS

 

THREE CONVENIENT METHODS OF PAYMENT ACCEPTED

1. ) Major Credit Cards -

Warm & Tote accepts secure payment with your American Express, Visa or MasterCard as well as PayPal® at check-out on our 100% secure shopping cart.

Please be sure to provide your exact shipping address, billing address and telephone number-the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.  The name that will show on your credit card statement is "Page Enterprise".

2.) Pay By PayPal -  (Checks and all major cards accepted using this method)
You can use our easy shopping cart system
to pay by using PayPal, a world leader in successful online commerce.  You can select PayPal and use any major credit card or your checking account.

3.) Telephone Orders -  Call our toll-free number (877)890-2203  (24 hours a day) to leave your name and telephone number and to request a return call.  One of our friendly customer care team members will call you.  They will answer any questions and help you place your order as well if you wish.